These Subscription Terms (“Terms”) apply to the subscription plans offered by Fandom, Inc. (“Fandom”, “us,” or “we”) on giantbomb.com and supplement our Terms of Service.
Third-party payment processor
We use third-party payment processors to transmit payments to us. By providing a payment method to us, you agree that (i) you are authorized to use the payment method you provide; (ii) you will in fact pay for the paid service by the date on which payment is due; (iii) the payment information you provide is true and accurate; (iv) we may retain the payment information and method that you and the issuer of your payment method or the applicable payment network submit to us; and (v) we are authorized to charge you for the paid service using the payment method you present. This includes any obligation you may have to pay any taxes applicable to the service you are buying. You also agree that we have permission to share with our payment processors information regarding your purchase and your submitted payment information in order to process your purchase and to use the contact information (such as an email address) submitted by you to provide you with notices and disclosures relating to renewals, and changes affecting your purchase.
Renewal
We’ll automatically bill you starting on the date you first purchase your subscription (or whenever your payment method is successfully charged), and on each periodic renewal date (monthly, or annually) until cancellation (see “Cancellation” below for more information on how to cancel a subscription). By initiating your first subscription fee payment, you authorize us to charge your payment method for recurring subscription fees on an ongoing basis. UNLESS YOU NOTIFY US OF YOUR DESIRE TO CANCEL YOUR SUBSCRIPTION (IN ACCORDANCE WITH THE “CANCELLATION” SECTION BELOW), YOU UNDERSTAND THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD FOR THE AMOUNT OF YOUR SUBSCRIPTION FEE AND ANY APPLICABLE TAXES ON EACH PERIODIC RENEWAL DATE.
Cancellation of Subscription.
You may cancel your subscription at any time by going to your Profile page, select “Billing,” and select “Cancel.”. Following cancellation, you’ll continue to have access to premium features through the end of the current subscription period. We may cancel any subscription you have purchased if you fail to pay the applicable subscription fees and any applicable taxes in full and in a timely manner according to these Terms. In the event you fail to pay us, your subscription may be canceled or suspended. We may, in our sole discretion, choose not to cancel a subscription immediately for non-payment, in which case you will continue to be responsible for the fees due for the duration of the applicable subscription. Your subscription may also be terminated, in Fandom’s sole discretion, if you violate the Terms of Service. or other published policies. If your account is terminated, your subscription will be automatically canceled. Subscription fees are non-refundable.
Change of Fees
We may, from time to time, change the price for subscriptions, but we’ll give you advance notice of such changes and their effective date to the contact information associated with your account. If we increase the subscription fees, we will not automatically renew your account at the higher fees but will instead seek your consent.
Store Credit
At our sole discretion, we may offer you a 10% discount at our merch store: store.giantbomb.com. In case of any issues redeeming your discount, please reach out to us via this form: https://giantbombhelp.zendesk.com/hc/en-us/requests/new